1. Information We Collect

When you use WhatsWeb, we collect information necessary to provide our WhatsApp automation services. This includes your shop name, contact information, and the phone numbers and names of the customers you interact with via WhatsApp.

2. How We Use Your Information

We use the collected data exclusively to facilitate automated messaging flows, maintain conversation history, and provide analytics for your WhatsApp campaigns. We do not sell your data to third parties.

3. WhatsApp & Meta Integration

Our service integrates with the WhatsApp Business API provided by Meta. All message content and recipient data are processed in accordance with Meta's Business Terms and Privacy Policies.

4. Data Security

We implement industry-standard security measures to protect your data. This includes encryption of sensitive credentials (like API tokens) and restricted access to database records.

5. Data Retention

We retain conversation data and flow sessions to provide a seamless experience. You can request the deletion of your shop data at any time through our support channels.

6. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us at support@whatsweb.com.